The success of human resources departments is often measured by what doesn’t happen – costly tribunals, long-term absences and grievance procedures – rather than what does. The inherent challenge is to identify individuals who are experiencing difficulties, intervene early and address concerns constructively. This is a difficult role and HR professionals can be faced with sensitive and challenging situations during the course of their work.
Performance & Wellbeing have a strong track record of working in partnership with HR departments when there are concerns about an employee’s performance and getting to the heart of the matter. This is because we advocate a broader approach to professional and personal development which tackles all barriers to success, including wellbeing issues, and promotes long-term self-management.
Unlike many executive coaching services who concentrate exclusively on professional competencies, we proactively ask clients about all the issues they believe are affecting their performance, even those outside the workplace such as family illness and caring responsibilities. By looking at the underlying causes of poor performance or conduct, we can help the client to change their patterns of thinking and behaviour in the long-term so they can become more self-reliant and are able to work more effectively.
And where HR team members are themselves are under strain because of their workload or an emotionally demanding case, we can provide coaching to help them process what has happened and become more resilient in future.
Finally, we can help reduce the ‘firefighting’ demanded of your HR department so you have more time to focus on the bigger picture. For example, our group coaching sessions and workshops will boost the interpersonal skills of managers so they can manage their staff effectively and deal with staffing issues as they arise, while our workshops and coaching clinics are a great way to address the development needs of larger groups and increase employee engagement.
- Improve employee engagement and performance
- Reduce likelihood of grievance proceedings and tribunals
- Ease demands on HR Department
- Reduce levels of sickness absence, stress and burnout
- Empower line-managers to take control of challenging situations before they escalate